Medical helpline 116117 or emergency number 112 – which should I call?
Recently, there have been reports of long lines in health services and the role of the general medical helpline 116117. Here's what you should know about when to call the emergency number or the medical helpline.
Victim Support Finland now available in the 112 Suomi app services
The range of services offered by the 112 Suomi mobile app increased on 23 February – conveniently during the International Crime Victims’ Week. The number 116006 of Victim Support Finland was added to the app’s emergency numbers.
Drivers: keep these things in mind this Christmas
As the holiday season approaches, we would like to remind all motorists about the basic safety of holiday traffic to ensure that there are no accidents this Christmas. Fintraffic´s Road Traffic Management, the National Police Board, the Finnish Transport and Communications Agency Traficom, the Ministry of the Interior Department for Rescue Services, the Emergency Response Centre Agency and the Finnish Road Safety Council will look after the safety of holiday traffic again this year and wish everyone a very safe journey.
Helping callers in their own language during an emergency
The emergency number 112 receives more than 2.7 million emergency calls every year. The person making the emergency call and the emergency response centre operator do not always share a common language. In these cases, an interpretation service is used, and its usage has increased every year.
You are abroad and you receive information about an emergency situation in Finland – This is what you should do
The Emergency Response Centre Agency's international emergency number can be called in situations where the notifier is abroad but the emergency is in Finland. The emergency number 112 in Finland cannot be reached from abroad.
The public safety announcement transmission system will be tested on 11 February

The official transmission system for public safety announcements will be tested again on the national emergency number day 11 February 2022 at 11:20 a.m.
During the test, the public safety announcements will be visible on TV screens and on page 112 of Teletext. The public safety announcement system will also be tested on radio, as usual.
The Emergency Response Centre Agency participates in the testing by transmitting the public safety announcements on the 112 Suomi app and publishing them on the Emergency Response Centre Agency’s 112.fi website and Facebook and Twitter accounts.
The test is carried out by the Finnish Broadcasting Company YLE, Digita Oy and the Emergency Response Centre Agency.