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  1. History of the ERC Agency - Emergency Response Centre Agency - Finland

    The current multi-authority model in Finland is unique in the world. The Emergency Response Centre Agency carries out risk assessments based on the emergency calls and alerts the various authorities to the scene in emergencies from a single emergency number. Tasks from 112 are forwarded to rescue services, the police, emergency medical services, social services and the Finnish Border Guard.
    https://112.fi/en/history

  2. FAQ - 112 Suomi application - Emergency Response Centre Agency - Finland

    FAQ - 112 Suomi -application Can a tourist visiting Finland use the application? Tourists visiting Finland can use the application by downloading it to their phone in the normal way. In this case, you must enter your phone number in international ...
    https://112.fi/en/faq-112-suomi-application

  3. ERC operators provide instructions on what to do at the scene of an accident - Emergency Response Centre Agency - Finland

    8.9.2025 | According to a survey by the Finnish Road Safety Council (Liikenneturva), one in four Finns do not feel that they know what to do at the scene of an accident. The instructions provided by an ERC operator can save lives in an accident situation.
    https://112.fi/en/-/erc-operators-provide-instructions-on-what-to-do-at-the-scene-of-an-accident