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Organization Organisation structure The Emergency Response Centre Agency is an agency supervised by the Ministry of the Interior. The Director General of the Emergency Response Centre Agency directs and develops the agency’s operations. The Admini...

Avdelningen för förvaltnings- och stödtjänster, rättsenhet, enheten för ledningens stöd, sex nödcentraler, ledningscentralen, beredskapsdirektören, utvecklingsdirektören och laglighetsövervakningen är underställda Nödcentralsverkets överdirektör.

About us Administration We are the first official link in the emergency response chain and safety provision. Contact information Please note that an emergency notification can only be made by calling the emergency number 112. Request for visit Wit...

5.1.2026 | Paula has been working for the Emergency Response Centre Agency for ten years: first as a communications specialist for nine years and then as a wellbeing at work specialist from the start of 2024. By looking after staff wellbeing, she feels that she is doing meaningful work and is able to indirectly contribute to the safety of Finland as a whole.

Icke-brådskande problemsituationer Det händer ofta att någon ringer nödnumret 112 i situationer som inte kräver att brådskande hjälp av myndigheter kallas till platsen. På den här sidan hittar du information om hur du ska agera i olika problemsitu...

16.3.2026 | The automatic emergency call system eCall is installed in roughly one in eight Finnish passenger cars and vans. According to a study commissioned by the Finnish Transport and Communications Agency Traficom, the eCall system prevented an estimated one road fatality between 2019 and 2023 in Finland. From the perspective of emergency response centres, the main problem is false eCall notifications, which account for around 80 per cent of all eCalls.

30.1.2026 | During adolescence, risk taking and peer pressure are often heightened, and sometimes situations can escalate into danger. The aim of the 112 Day campaign is to strengthen young men’s ability to recognize emergencies and encourage them to act.

10.10.2025 | Competent, committed and content staff are the Emergency Response Centre Agency's most important asset and strategic priority. The Agency’s new wellbeing at work programme places greater emphasis on developing competence in work capacity management and career management, among other things.

4.2.2025 | The preparedness guide intended for the general public contains instructions on how to prepare for emergency conditions and what to do during them. The guide is now available in the 112 Suomi mobile app.

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