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RSS (Öppnar nytt fönster) (Öppnar nytt fönster) Service- och störningsmeddelanden 23.04.2026 Meddelande Kundtjänstnumret för alarmanläggningar (brand/stöld) är stängt 23.04.2026 kl. 08:00 - 16:00 14.01.2026 Meddelande Kundtjänstnumret för alarmanl...

ERC services 112 Suomi -application 112 Suomi is a mobile application for calling the emergency services and for emergency geolocation. More about application Urgent emergency? In Finland we use only one emergency number, 112. You can call the eme...

Transmission delays in the emergency SMS -service Type: Fault over Status: In repair Starts: 21.08.2024 from 11:00 Ends: 30.09.2024 to 10:06 30.9.2024 klo 10:06 The delay has been fixed. --- Parts of emergency SMS -messages have been transmitted w...

Web accessibility means that as many different people as possible can use digital services as easily as possible. Web accessibility means that the differences and diversity among people are taken into account when digital services are planned and implemented.

Nödcentralsverkets interna arbetsspråk är finska. Kommunikationen med samarbetsmyndigheterna sker också på finska. Inom kundtjänsten och kommunikationen som riktar sig till befolkningen tillgodoser Nödcentralsverket både den finsk- och svenskspråkiga befolkningens behov. Nödcentralsoperatören kan använda en tolktjänst som hjälp vid behandlingen av nödmeddelanden, om det inte går att hitta ett gemensamt språk mellan den hjälpbehövande och nödcentralen.

Provision of emergency services 13.2.2024 Controller Emergency Response Centre Agency Contact information Emergency Response Centre Agency Postal address: PO Box 112, FI-28131 Pori, Finland Street address: Satakunnankatu 3–5, 28100 Pori, Finland +...

16.3.2026 | The automatic emergency call system eCall is installed in roughly one in eight Finnish passenger cars and vans. According to a study commissioned by the Finnish Transport and Communications Agency Traficom, the eCall system prevented an estimated one road fatality between 2019 and 2023 in Finland. From the perspective of emergency response centres, the main problem is false eCall notifications, which account for around 80 per cent of all eCalls.

KIEKU - taloushallinnon tietosuojaseloste 30.12.2022 1. a) Yhteisrekisterinpitäjä Hätäkeskuslaitos PL 112, 28131 Pori 0295 480 112 (vaihde) Valtion talous- ja henkilöstöhallinnon palvelukeskus Kauppakatu 40, 80100 JOENSUU Puhelinvaihde 02955 62000...

15.4.2026 | You can now find instructions on what to do in the event of an air hazard in the 112 Suomi app. Emergency warnings will also be transmitted to the app based on the phone’s location data.

9.4.2026 | The strength of Finland’s 112 system lies in its ability to operate seamlessly across organisational boundaries. Daily cooperation, shared systems and long‑standing trust between authorities make this integrated model possible.

1.4.2026 | In Finland, there are two ways to quickly warn people, for example about an imminent danger from the air: Emergency warning and alarm signal. The 112 Suomi mobile app is already one of the channels for communicating emergency warnings.

Speech-disabled and hearing-impaired people may contact the emergency response centre by sending a text message to 112 in the event of an emergency. The message cannot contain images, video, emojis or symbols. Emergency text messages are SMS messages only.

You can use the feedback form to provide feedback on services provided by the Emergency Response Centre Agency, such as an individual emergency call or the 112 Suomi app. You can use the complaint form to submit an administrative complaint about the services provided by the Emergency Response Centre Agency, such as an individual emergency call or the actions of administrative personnel.

The current multi-authority model in Finland is unique in the world. The Emergency Response Centre Agency carries out risk assessments based on the emergency calls and alerts the various authorities to the scene in emergencies from a single emergency number. Tasks from 112 are forwarded to rescue services, the police, emergency medical services, social services and the Finnish Border Guard.

Strategy The task of the Emergency Response Centre Agency as a provider of internal security in society is central. In times of emergencies, we are close by, making sure people receive help. Changes in the security environment, new types of servic...

Personal data and GDPR The Emergency Response Centre Agency observes the EU’s General Data Protection Regulation (GDPR). The GDPR is designed to increase the openness and transparency of personal data processing and to give data subjects more cont...

En brandlarmanläggning som kopplats till nödcentralen slår automatiskt larm om en begynnande eldsvåda.

About us Administration We are the first official link in the emergency response chain and safety provision. Contact information Please note that an emergency notification can only be made by calling the emergency number 112. Request for visit Wit...

Accessibility statement of the 112.fi website Accessibility means that as many different people as possible can use online services as easily as possible. Our aim for the accessibility of the 112.fi website is level AA of the WCAG 2.1 standard. Th...

NEWS AND BULLETINS Instructions for drone sightings in the 112 Suomi app Type: Press release Categories: Publication date: 15.4.2026 The Ministry of the Interior has, together with security authorities, drafted instructions for drone sightings. Th...